Privacy Policy

Privacy information in one place

1. Owner and data controller

The owner and data controller for this website is Drone Emotions Srl.

Use this email for questions about personal data or to exercise your privacy rights. For general enquiries, you can also visit our Contact page.

2. Personal data covered by the notice

The data involved depends on how you use the website and the services you select. The complete policy identifies the data categories for each listed service.

3. Processing purposes and legal bases

The full policy describes processing connected with providing the website and requested services, responding to enquiries, managing registration and payments, meeting legal obligations and protecting rights and website security. It also contains separate information about analytics, advertising, remarketing and communications.

The applicable legal basis depends on the processing activity. The policy explains consent, steps requested before entering a contract, performance of a contract, legal obligations and legitimate interests. Contact the data controller if you need clarification of the basis for a particular use of your data.

Providing information needed for a requested service may be necessary to fulfil that request. The detailed notice explains mandatory and optional data and the consequences of not providing information.

Read the detailed processing information and legal bases.

4. Service providers and international processing

The full policy identifies third-party services, the data involved and the places of processing stated for those services. These include payment services such as PayPal and Stripe, together with the other services listed in the notice.

Authorised personnel and external providers may have access to data for the relevant activities. The data controller can provide further information about recipients and processors.

Where data is processed outside your country or outside the European Economic Area, consult the full notice and contact the data controller for information about the applicable transfer basis and safeguards. Do not assume that every provider processes all data in the same location.

When you follow a link to a DJI website or another external service, consult that service’s own privacy information for the activities carried out there.

5. Data retention

The full policy explains that retention depends on the purpose of collection, the relevant processing activity and applicable obligations. Contract-related processing, consent-based activities and records subject to legal obligations can have different retention criteria.

For the retention information that applies to your data, read the relevant sections of the complete notice or request clarification from Drone Emotions. A request to close an account or withdraw consent does not automatically require the deletion of records that must be retained for another lawful purpose.

6. Cookies and privacy preferences

Cookies and similar technologies are described in the dedicated cookie policy. It explains the relevant categories, services and ways to manage preferences or opt out, where applicable.

Use the privacy preference controls provided on the website and the instructions in the cookie policy to review your choices. Browser settings can provide additional controls; restricting some cookies may affect website functions.

7. Your privacy rights

Where the GDPR applies, and subject to the conditions of each right, you may:

• Request access to your personal data and information about its processing.
• Ask for inaccurate information to be corrected.
• Request erasure or restriction of processing where the applicable conditions are met.
• Request data portability where applicable.
• Object to processing in the circumstances provided by law, including direct marketing.
• Withdraw consent for processing based on consent. Withdrawal does not affect the lawfulness of processing carried out before it.
• Exercise rights concerning decisions based solely on automated processing, where applicable.
• Lodge a complaint with the competent data protection supervisory authority.

For an independent explanation of these rights, consult the European Data Protection Board’s guidance.

8. Updates and further information

Consult the full privacy and cookie policies when reviewing current processing information. Changes to those documents are managed separately from this overview; the date shown on this page refers to the overview itself.

Privacy information concerns the processing of personal data. License features, prices, payment terms, delivery and cancellation conditions are separate commercial matters.