Contact Drone Emotions
DJI Terra Sales & Support
Contact our team for DJI Terra license advice, quotations, activation guidance and questions about your mapping workflow. Tell us what you need to achieve so we can understand your project and help you identify the next step.
Software sales | License guidance | Technical enquiries
Send your enquiry
Choose the enquiry type that best matches your request and describe the software or workflow you need help with. Include your company or institution in the Details field when requesting a quotation.
We aim to reply within 24 hours.
Read our privacy policy. You can also contact us using the email and phone details on this page.
How can we help?
A few useful details in your first message make it easier to understand the request. Use the existing enquiry categories in the form to direct your message.
Licenses & quotations
Tell us the edition you are considering or describe the outputs you need. We can help you evaluate the appropriate software option before purchase.
- Sensor or aircraft used for the project
- Required outputs and intended workflow
- Number of workstations and online or offline use
Orders & activation
For a purchase, invoice or activation question, include the order reference and the product designation so the team can identify the request.
- Company or institution name
- Order reference, when available
- Activation stage and the message displayed
Processing & workflow
Describe what you are trying to process, the stage involved and the result you expected. This helps us focus on the relevant settings and documentation.
- Terra version, sensor and input type
- Computer configuration and dataset size
- Exact error code or affected output
Useful resources while preparing your enquiry
These pages can help you identify the software feature, installation step or license question to include in your message.
DJI Terra features
Explore reconstruction, point cloud processing and the workflow options described on our Features page.
Licensing & workflow FAQ
Find original answers to common questions about editions, activation, hardware, accuracy and processing.
Downloads & installation
Access official installers, system requirements, manuals and sample datasets from our Download page.
Talk to a DJI Terra reseller
This website is operated by Drone Emotions Srl, an authorized reseller. Our team provides software selection and project guidance. DJI publishes the product documentation and manages the official product support resources.
Ready to discuss your project? Send your enquiry or email Drone Emotions.